FAQs

I'M INTERESTED BUT STILL HAVE SOME QUESTIONS AND WOULD LIKE TO SPEAK WITH A PERSON BEFORE I ORDER. IS THAT POSSIBLE?

Of course! Feel free to drop us a message with your contact details and our Sales Specialists will contact you in our working hours.

WHY SHOULD I BUY FROM CELESTALAB?

We ship genuine, brand name products at industry-low prices. Unlike our competitors, our products ship from South Korea by the best rates, which means fast shipping, tracked packages and top-notch customer service.

ARE THE PRODUCTS AUTHENTIC?

All products are 100% authentic and are manufactured by approved and certified by KFDA (Korea Food & Drug Administration) producers, which means that all products have valid certificate and MSDS.

WHAT ARE THE CUSTOMER SERVICE HOURS OF OPERATION?

Hours of operation for live representatives are Monday – Friday 9:30AM – 7:30PM (GMT+9). After hours, please email us at info@celestalab.com and we will get back to you within one business day.